Due to our international logistics and direct-import model, shipping times typically range from 10 to 20 business days. We appreciate your patience as we work to bring exclusive products directly to your doorstep.

To offer you the best selection, our products are shipped directly from our international suppliers located in various global hubs. This allows us to keep our prices competitive and offer you unique items.

As the customer, you act as the "importer of record" for your order. Please note that your country may apply customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We can only update your shipping address if your order has not yet been processed by our warehouse. Please contact us immediately at thesalvatorestoree@gmail.com if you need to make a change.

If your package is not delivered due to an incorrect address provided or if it remains unclaimed at your local post office/customs, Dream Nest cannot be held responsible for a refund. Please ensure your shipping information is correct and keep an eye on your tracking details.

We are sorry to hear that! Please contact us at thesalvatorestoree@gmail.comwithin 15 business days of receiving your order with clear photos or videos of the damage, and we will evaluate your case to provide a solution.